Industry leaders Leverage Tech: XO Communications Predictive Intelligence for Customer Satisfaction [Infographic 4 of 5] www.katevega.com

www.katevega.com

XO Communications uses IBM Predictive Analytics to ensure customer satisfaction and retention by identifying factors that identify a customer’s propensity to change service providers.

eBusiness Consulting - Industry Leaders Leverage Tech - XO Communications Predictive Intelligence to Ensure Customer Satisfaction - Kate Vega eBusiness Consulting

4 of 5 Installments. View the first, second, and third installments now.

Source: good.is, IBM

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