Industry leaders Leverage Tech: XO Communications Predictive Intelligence for Customer Satisfaction [Infographic 4 of 5]

XO Communications uses IBM Predictive Analytics to ensure customer satisfaction and retention by identifying factors that identify a customer’s propensity to change service providers.

eBusiness Consulting - Industry Leaders Leverage Tech - XO Communications Predictive Intelligence to Ensure Customer Satisfaction - Kate Vega eBusiness Consulting

4 of 5 Installments. View the first, second, and third installments now.

Source:, IBM